The Impact of Merit System Towards Employee Job Satisfaction at Brafle Language Institute Indonesia

Abstract

Job satisfaction is a fundamental and critical concept within the field of human resource management, as it significantly influences employee motivation, performance, and overall well-being. When employees experience job satisfaction, they are more likely to feel a sense of fulfillment, achievement, and contentment, which can lead to greater organizational commitment and productivity. One of the key factors contributing to job satisfaction is the recognition of employees' efforts through merit or reward system. Employees tend to experience a greater sense of job satisfaction when their work is acknowledged and rewarded. This research seeks to explore the impact of various merit systems on employee job satisfaction, aiming to understand how different types of merit-based rewards affect employee satisfaction. To achieve this, a qualitative study was conducted at Brafle Language Institute in Indonesia, where five employees participated in open-ended interviews. The research findings reveal that the implementation of three distinct merit systems—experience-based merit, work performance-based merit, and educational level-based merit—has a positive impact on employee job satisfaction. The study highlights how each of these merit systems contributes to a work environment where employees feel valued and motivated, ultimately enhancing their job satisfaction. These findings provide valuable insights for organizations seeking to design effective systems to improve employee engagement and retention.